We collect public and nonpublic personal information such as your name and address, social security number, assets, income, property information, and other credit relationships. This data may be gathered from the following sources:

• Applications or other forms you complete
• Reports from affiliates such as credit bureaus, appraisers or employers

We use the information we collect to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus. The information may be used within our company for a number of authorized purposes such as servicing your account.

We maintain reasonable administrative, technical and physical safeguards designed to protect the personal information we collect on our Sites against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Visitors to the Banc One Mortgage website remain anonymous unless you apply online or otherwise choose to disclose your identity to us. Although we do not collect personal information that identifies people who simply visit our site, we may collect certain information about our visitors, such as:

• Date and time our site was accessed
• IP address
• Web browser used
• City, state and country

We use this information to create summary statistics and to determine the level of interest in information available on our site.

Our website may also provide links to other companies. In such cases, please be aware that when you choose to use a link to visit another site, you are then subject to the security and privacy policy of that site. We encourage you to review their privacy policies before you provide them with any personal information.

Personal Data relating to third parties stored in your email and mobile device address books, including, without limitation, names, email addresses, and phone numbers. Third-Party services may request permission to access such Personal data.

The Platform uses cookies, and similar technologies to cookies, to collect information about your access and use of the Platform. A number of cookies we use last only for the duration of your web or application session and expire when you close your browser or exit the application. Other cookies are used to remember you when you return to the Platform and will last for longer. You can also update your privacy settings on your device by setting the “Limit Ad Tracking” and Diagnostics and Usage setting property located in the settings screen of your Apple iPhone or iPad, or by resetting your Android ID through apps that are available in the Play Store. You can also stop information collection by uninstalling the App on your device and you can use the standard uninstall process available as part of your device for this purpose.

This PRIVACY POLICY FOR CALIFORNIA RESIDENTS supplements the information contained in the Privacy Policy Statement of Banc One Mortgage Corporation (collectively, “we,” “us,” or “our”) and applies solely to visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act (“CCPA”). Any terms defined in the CCPA have the same meaning when used in this policy.

Under CCPA, California residents have the right to know about information collected disclosed or sold, the right to opt out of the sale of certain information, and a limited right to have businesses delete information a business has collected about the consumer. These rights extend only to California residents and information covered by CCPA. Because CCPA does not cover all consumer data in all situations, only certain consumer data subject to these rights.

Other laws may govern data we gather about you or you provide to us including, but not limited to:

• Information to or from a consumer reporting agency if that information is to be reported in, or used to generate, a consumer report as defined by subdivision (d) of Section 1681a of Title 15 of the United States Code, and use of that information is limited by the federal Fair Credit Reporting Act (15 U.S.C. Sec. 1681 et seq.)
• Information collected, processed, sold, or disclosed pursuant to the federal Gramm–Leach–Bliley Act (Public Law 106–102), and implementing regulations, or the California Financial Information Privacy Act (Division 1.4 (commencing with Section 4050) of the Financial Code). PLEASE NOTE: Any personal data collected in relation to a mortgage loan is exempt from the consumer rights to know, delete and opt-out created under CCPA because this information is governed by the Gramm-Leach-Bliley Act, the Fair Credit Reporting Act, the California Financial Information Privacy Act or other state and federal laws which exempt this data from CCPA.